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Dec 26, 2024
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ESID 435 - Quality Management for Emergency Services Credits: (3) Instructional Method: Three hours lecture. Students in this course will develop an understanding of quality and performance management as it pertains to EMS. Students will explore the various components that make up an effective quality management program and will learn to apply appropriate techniques for tracking and improving system-level performance using currently available technology and commonly utilized improvement methodologies.
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